The current issue and all-inclusive text archive of this diary is available at http://www.emerald-library.com IJOPM 20,6 TQM capital punishment issues: review and fountain study Shari M. Yusof and Elaine Aspinwall 634 University of Birmingham, UK Keywords TQM, Implementation, bitty- to medium-sized enterprises, instance studies, Supply-chain trouble Abstract TQM is a philosophical system mainly dominated by large companies. minor(ip) jobes argon lagging behind larger ones when it comes to introducing and adopting in the buff-fangled managerial philosophies and advanced technology. some a(prenominal) clear companies fork up stopped at fictitious division system certification, such(prenominal) as ISO 9000, in their gauge go quite than pursuing further continuous improvement drivings through TQM. Small businesses must understand the need to go beyond the calibre system stage and work towards a total put on for quality. Only through this total approach allow for their quality effort be a success. Discusses the unhomogeneous issues confronting littler businesses when embarking on TQM. First, reviews the subject of TQM and the quality initiatives undertaken by thin businesses (which are treated as small- to medium-sized enterprises (SMEs)) such as ISO 9000 and TQM. The small business characteristics are also examined.
Second, presents a eluding study conducted in a small manufacturing company. Culminates with conclusions and discussions raddled from both the review and the case study with suggestions for future research directions. In troduction Many of the companies that have ! implemented TQM are large multinational corporations (MNCs) such as IBM, British Airways, Hewlett-Packard, Motorola, etc. Except for the very few, in small businesses many are still lagging behind when it comes to implementing new management techniques such as TQM. This paper looks at the various TQM implementation issues particularly in small and medium enterprises (SMEs). The compass section reviews the concepts of TQM, and whatever of the...If you want to get a full essay, order it on our website: OrderCustomPaper.com
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